Here at Munro Tailoring Amsterdam, we’re passionate about changing the way people buy and sell suits, shirts, coats, shoes, jeans and neckwear for men. Forget ordinary, ready-to-wear products for the masses. We believe in custom, one-of-a-kind items made exclusively for you and your customers. A new approach to retail that offers you the freedom to customise for your own specific wants and needs, supported by truly personal service at an exceptional value for the money.

Founded in 2007 and based in Amsterdam, Munro Tailoring is an innovative and dynamic company. We've grown quickly and, thanks to our ambitious team, continue to do so. Accordingly, we're in need of more talented individuals to grow with us, specifically in the following functions:




Junior Copywriter English (Full-time)

We are looking for a Junior Copywriter to join our team!
We’re looking for an English copywriter to support our marketing team. You will be working with a part-time senior copywriter to set the tone of Munro Tailoring’s private label and Atelier Munro brands.

Your responsibilities will include:
• Creating style documentation and ensuring these brands remain separate and consistent
• Writing and editing content for our bi-annual four-season collections, including both online retail descriptions and hard copy material for our international customers
• Writing and editing – but also helping to the brainstorm ideas – for marketing initiatives, including but not limited to: emails, newsletters, social media and other recurrent opportunities for communication and interaction with the customer
• Protecting the textual (English) consistency throughout the entire company; i.e., also for departments such as sales, production and logistics
• Helping to streamline and speed up extensive and repetitive text (database) jobs
• Coordinating translations into other languages, such as French and German.


Requirements:
• A native English speaker (this is non-negotiable; please do not reply to this job description if English is not your first language)
• A strong understanding of English grammar
• Excellent interpersonal and communication skills
• A bachelor’s degree or equivalent working/thinking level – while an area of study pertaining to language or fashion would be ideal, it’s definitely not required
• The ability to write at an advanced level in different styles/tones of voice
• An impeccable feel for words, style, tone, grammar and everything else that goes into ensuring each piece of copy is both consistent and captivating
• An impeccable eye for detail
• Able to communicate complex ideas in as few words as possible (for internal and external communications)
• Enjoys perfecting sometimes repetitive tasks
• An energic self-starter with a strong work ethic who can juggle tasks and meet deadlines on your own initiative
• Flexible, helpful and able to work well under stress.


What we offer?
A good salary, 75 youthful and enthusiastic colleagues, an inspiring work environment in Amsterdam, free yoga, boot camp and kickboxing and the opportunity to develop yourself. Sound like a fit? Then please send your CV and motivation letter to: careers@munro-tailoring.com





Buying Support (Bespoke Collections) (Full-time)

We are looking for a Buying Support (Bespoke Collections) to join our team!
Our collections consists of stock- and bespoke service. Next to our Buyers for Suits and Shirts we are looking for a dedicated person for our bespoke collections. As a Buying Support you are responsible for our bespoke service from A – Z. This responsibility includes contacting suppliers, coordinate POS materials, update the pricelist, making sure all fabric information is available in our system and constantly updating with real-time information. You will manage a portfolio of suppliers that come up with a new collection every season. Together with you we’ll make it possible for our customers to choose any fabric from our suppliers to create an own customized product.

Your responsibilities will include:
• Managing your own supplier portfolio
• Make import files (excel)
• Update settings of fabric characteristics in our system
• Make sure prices are up-to-date (price changes per season)
• Main contact person of bespoke fabrics for our customer services department
• Follow-up customer service requests from customers (bunch orders throughout season, separate swatches etc,.)
• Follow-up requests about bespoke fabrics from our atelier
• Follow-up fabrics defects and organize with suppliers
• Introduction to new bespoke fabric suppliers to explain our concept and workflow (standard procedure) and make sure we have the best prices
• Make sure our suppliers are informed about our seasonal bunch distribution towards our customers and follow-up the orders and status.


Requirements:
• Minimal HBO+ work- and think level and 1 – 3 years in a similar position
• Fluent in spoken and written English; Dutch is a plus
• You are driven, pro-active and resolute
• You have excellent planning and organizational skills
• Detail-oriented and accurate
• You are a team player and able to work independently
• You feel comfortable working with strict deadlines
• Experience with Excel skills is required
• Knowledge of fabrics is preferable


What we offer?
A good salary, 75 youthful and enthusiastic colleagues, an inspiring work environment in Amsterdam, free yoga, boot camp and kickboxing and the opportunity to develop yourself. Sound like a fit? Then please send your CV and motivation letter to: careers@munro-tailoring.com





Credit Controller (32 – 38 uur)

Wij zijn per direct op zoek naar een Credit Controller!
Als Credit Controller bij Munro ben je verantwoordelijk voor een correcte uitvoering van de debiteurenadministratie. Om ons team te versterken zijn wij op zoek naar een zeer accurate, enthousiaste en proactieve allround Credit Controller.

Jouw taken en verantwoordelijkheden:
• Het beheer van het wekelijks geautomatiseerde facturatie proces
• Het juist administreren van inkomende betalingen
• Het credit management van Munro
• Beheren van de openstaande vorderingen van onze internationale klanten
• Je hebt nauw contact met klanten, afdeling Sales, Factoring maatschappijen en kredietverzekeraars in verband met openstaande facturen, achterstallige betalingen en kredietlimieten
• Je onderhoudt de relaties met hiervoor genoemde externe partijen


Jouw profiel:
• Je hebt minimaal een afgeronde MBO 4 (richting finance) of MBA opleiding
• Je hebt minimaal 3-5 jaar relevante werkervaring als Credit Controller of debiteurenbeheerder
• Kennis en ervaring met Excel
• Je bent minimaal 32 uur per week beschikbaar
• Je vindt het leuk om verschillen uit te zoeken en bent zeer nauwkeurig
• Je bent tactvol, communicatief vaardig, volhardend en vasthoudend
• Je beschikt over een groot verantwoordelijkheidsgevoel en bent resultaatgericht
• Gestructureerd, accuraat en je hebt oog voor detail
• Je beheerst de Nederlandse en Engelse taal in woord en geschrift. Overige talen is een pré
• Ervaring met het softwareprogramma Exact is een grote pré


Wat wij bieden:
• Een interessante en afwisselende functie binnen een jong en dynamisch bedrijf
• Veel vrijheid en ruimte voor eigen initiatieven en ideeën
• Een collegiale werksfeer in een inspirerend en succesvol bedrijf
• Een marktconform salaris afhankelijk van leeftijd en ervaring
• Lekkere lunches, bootcamp, yoga, boksles en andere leuke teamactiviteiten
• De mogelijkheid om per direct te beginnen
Herken jij jezelf in dit profiel? Stuur dan je CV met korte brief naar: careers@munro-tailoring.com





Customer Care Representative (Multilingual) (Full-time)

We are looking for a Customer Care Representative to join our team!
As a Customer Care Representative at Munro Tailoring, you will be a main point of contact for our customers. Working with the rest of the Customer Care department, you will be responsible for Munro Tailoring’s customers around the world, managing your own portfolio of customers. You will answer incoming questions about delivery times, order issues, shipments, measurements and product qualities, etc.

Your responsibilities will include:
• Managing your own customer portfolio;
• Answering incoming calls and emails from your customers within 24 hours;
• Tracking down answers to incoming questions within the organization and ensuring the customer receives a clear, satisfactory and appropriate response;
• Tracking and tracing orders;
• Handling returns and complaints;
• Guiding our new customers through the collection and our self-made web platform;
• Managing (incoming) orders and deliveries;
• Supporting the Business Developer(s) linked to your customer portfolio in their daily operations;
• Ordering POS materials;
• Coordinating our lending service of sample try-on suits.


Requirements:
• Minimal MBO+ working and thinking level and 0 – 3 years of experience in a service oriented role / environment
• You fit within our fun and outspoken team
• You are multilingual: fluent English spoken and written is required, plus fluency in French and/or German
• Communicative with excellent listening skills
• Client and service oriented

• Resolute with excellent problem-solving abilities • Flexible (able to switch easily between several tasks and finds it energising)
• You are a real team player
• You feel comfortable working in a professional environment with strict deadlines
• You are driven and organised
• You like to work with people from different
• Experience with Excel is a plus


What we offer?
A good salary, 75 youthful and enthusiastic colleagues, an inspiring work environment in Amsterdam, free yoga, boot camp and kickboxing and the opportunity to develop yourself. Sound like a fit? Then please send your CV and motivation letter to: careers@munro-tailoring.com





Senior Customer Care Representative (Full-time)

We are looking for a Customer Care Representative to join our team!
As a Customer Care Representative at Munro Tailoring, you will be a main point of contact for our customers. Working with the rest of the Customer Care department, you will be responsible for Munro Tailoring’s customers around the world, managing your own portfolio of customers. You will answer incoming questions about delivery times, order issues, shipments, measurements and product qualities, etc.

Your responsibilities will include:
• Managing your own customer portfolio
• Answering incoming calls and emails from your customers within 24 hours
• Tracking down answers to incoming questions within the organization and ensuring the customer receives a clear, satisfactory and appropriate response
• Tracking and tracing orders
• Handling returns and complaints
• Guiding our new customers through the collection and our self-made web platform
• Managing (incoming) orders and deliveries
• Supporting the Business Developer(s) linked to your customer portfolio in their daily operations
• Ordering POS materials
• Coordinating our lending service of sample try-on suits.


Requirements:
• Minimal HBO+ working and thinking level and 2 – 5 years in a similar position
• You fit within our fun and outspoken team
• Fluent in spoken and written English; Dutch is a plus
• Communicative with excellent listening skills
• Client and service oriented
• Resolute with excellent problem-solving abilities
• Flexible (able to switch easily between several tasks and finds it energising)
• You are a real team player
• You feel comfortable working in a professional environment with strict deadlines
• You are driven and organised
• You like to work with people from different cultures
• Experience with Excel is a plus.


What we offer?
A good salary, 75 youthful and enthusiastic colleagues, an inspiring work environment in Amsterdam, free yoga, boot camp and kickboxing and the opportunity to develop yourself. Sound like a fit? Then please send your CV and motivation letter to: careers@munro-tailoring.com





SOFTWARE ENGINEERS

Work location – Our captive software development center “SelfMade Software Pvt. Ltd.” in Pune, India You will be a one of the team members working on all our in-house software development and maintenance projects. You will be coordinating with our ICT Manager at the Munro Tailoring HQ in Amsterdam. On need basis you will travel to Amsterdam.

You are pragmatic, very well organized and are driven to discover solutions. You're always on the lookout for improvements and love the unpredictable: every morning presents new challenges and problems to solve. Ensuring that orders run smoothly and we keep adding value for our customers worldwide. You always follow through, finishing a task until it's completed. You're more committed to superior quality than you are to a nine-to-five mentality.

Requirements:
• Graduate or post graduate in computer science/ IT education
• Fluent in English
• Technical expertise in Microsoft Technologies or relevant equivalent
º Primary programming skills in C#, ASP.net, MVC
º MSSQL, Nhibernate
º Tools like Team Foundation server
• Soft skills in requirements analysis, out of the box thinking for problem solving and a fantastic team player
• Resident (or willing to move to) Pune, India
• 1 to 2 years of hands on programming experience will be an advantage


For applications or more information, please contact AP Rakshe at aprakshe@munro-tailoring.com





Interns

With room for approximately five interns at any given moment, we're eager to invest in passionate, hardworking individuals looking to expand their horizons. In return for your commitment, resourcefulness and hands-on attitude, we'll give you a place to grow and explore, in addition to excellent compensation. What's more, roughly 75% of our previous interns ultimately transitioned to a full-time job at our company.

Are you a highly motivated, no-nonsense team player who likes to take initiative and knows how to build something from the ground up? And are you enthusiastic about marketing and styling, buying and logistics, product development and manufacturing or sales? If your answer is ‘Yes!’ and you posses the following:

• HBO or University level education
• Availability for a period of at least 4 months, 32 hours/week; preferably within the time frame of January – June or August – January
• Experience with Microsoft Office
• A love of fashion and tailoring ?(not required, but a definite plus)

…then what are you waiting for?

Send an email to info@munro-tailoring.com and tell us all about your background and motivation. We look forward to meeting you!




Open application

In the absence of job openings or in the event that available positions aren't to your taste, we encourage you to send us an open application, complete with CV and cover letter. We're always looking for motivated, enthusiastic individuals to join our team. If you're interested in working for us, it's worth getting in touch. You never know!






What we offer

Located in the heart of Amsterdam's fashion centre, you'll be joining Munro Tailoring's team of youthful and enthusiastic professionals. With challenging assignments and plenty of inspiration, Munro offers a market competitive salary, in addition to the possibility of working part-time. For applications or more information, please contact us!